All Systems Operational

About This Site

Welcome to the MagTek and Magensa Service Status Page. Below is a list of MagTek and Magensa Services and their real-time operational status. Please subscribe to this site using the "Subscribe to Updates" button in the upper right corner of this page. You can also bookmark this page.

MPPG (All versions) Operational
Decrypt v1 Operational
Decrypt v2 Operational
Decrypt and Forward (All versions) Operational
QwickPAY Mobile/Virtual Terminal Operational
Remote Services (RS2, RS3, RMS) Operational
www.MagTek.com Operational
www.Magensa.net Operational
www.QwickPAY.com Operational
Unigate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 2, 2026

No incidents reported today.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Postmortem - Read details
Jul 23, 19:01 UTC
Resolved - Microsoft Azure services are now fully operational. The issue has been resolved.
Jul 23, 18:55 UTC
Update - We are awaiting updates from Microsoft, and we continue to explore additional options for restoring service.
Jul 23, 18:35 UTC
Monitoring - We have identified the current outage to be a Microsoft Azure issue that they are currently working on. Microsoft Response:
Microsoft has acknowledged the disruption and stated they are actively investigating the issue under incident ID MO1437424.

In the meantime, we have an alternative processing path that you can take advantage of.

Depending on the Magensa service you are using, replace your current endpoint URL with one of the following below (ie. If you are using MPPGv4, Replace your current endpoint with https://mppg.magensa.net/v4/MPPGv4Service.svc

Decrypt V2: https://decrypt.magensa.net/decrypt.svc (Client certificate and IP restricted)

Decrypt V3: https://decrypt.magensa.net/V3/decrypt.svc (Client certificate and IP restricted)
Decrypt and Forward (DAF) v3: https://daf.magensa.net/V3/Service.svc

Decrypt and Forward (DAF) v4: https://daf.magensa.net/V4/Service.svc
MPPG v3: https://mppg.magensa.net/v3/MPPGv3service.svc

MPPG v4: https://mppg.magensa.net/v4/MPPGv4Service.svc
Unigate: https://mppg.magensa.net/unigate

We will continue to update you as we get updates from Microsoft.

Jul 23, 17:08 UTC
Identified - We have identified the interruption as part of a broader Microsoft Azure health status issue. We will continue to investigate and provide updates as we further understand the situation.
Jul 23, 15:39 UTC
Investigating - We are aware of a service interruption with Magensa and are currently investigating. The outage began at 7:45 am PST. We will continue to provide updates as our investigation continues.
Jul 23, 15:15 UTC

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Completed - The scheduled maintenance has been completed.
Jul 19, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 04:00 UTC
Scheduled - Upcoming scheduled maintenance notice

Fiserv will be conducting necessary Network WAN software or hardware maintenance in the Chandler networking hub during the following time frame:

12:00 am ET until 06:00 am ET on 07/19/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jul 19, 04:00 UTC

Estimated duration

6 hours

Jun 25, 23:15 UTC
Completed - The scheduled maintenance has been completed.
Jul 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 04:01 UTC
Scheduled - Upcoming scheduled maintenance notice

Fiserv will be conducting necessary Network WAN software or hardware maintenance in the Chicago networking hub during the following time frame:

12:00 am ET until 06:00 am ET on 07/19/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jul 19, 04:00 UTC

Estimated duration

6 hours

Jun 25, 23:19 UTC