MagTek, Inc. and Magensa, LLC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 2026 - 04:00 UTC
Scheduled - Data Center Network Firewall Capacity Maintenance - 06/13/2026 – CHG002563333

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary Firewall capacity additions/decommissions in the Chandler networking hub during the following time frame:

12:00 am ET until 06:00 am ET on 06/13/2026

Between 01:00 am ET and 04:00 am ET, clients may experience a brief service disruption to in-flight transactions for approximately 2 minutes.

Start time

Jun 13, 04:00 UTC

Estimated duration

6 hours

Jun 13, 2026 04:00-10:00 UTC

About This Site

Welcome to the MagTek and Magensa Service Status Page. Below is a list of MagTek and Magensa Services and their real-time operational status. Please subscribe to this site using the "Subscribe to Updates" button in the upper right corner of this page. You can also bookmark this page.

MPPG (All versions) Operational
Decrypt v1 Operational
Decrypt v2 Operational
Decrypt and Forward (All versions) Operational
QwickPAY Mobile/Virtual Terminal Operational
Remote Services (RS2, RS3, RMS) Operational
www.MagTek.com Operational
www.Magensa.net Operational
www.QwickPAY.com Operational
Unigate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Non-Magensa Maintenance - Fiserv - Data Center Network Software and Hardware Upgrades and Maintenance - 06/14/2026 – CHG002804100 Jun 14, 2026 04:00-10:00 UTC

Data Center Network Software and Hardware Upgrades and Maintenance - 06/14/2026 – CHG002804100

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network software or hardware upgrades and maintenance in the Lewisville data center during the following time frame:

12:00 am ET until 06:00 am ET on 06/14/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jun 14, 04:00 UTC

Estimated duration

6 hours

Posted on Jun 11, 2026 - 16:36 UTC

Non-Magensa Maintenance - Fiserv - Data Center Network Routing Maintenance - 06/14/2026 – CHG002743447 Jun 14, 2026 04:00-10:00 UTC

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network routing maintenance in the Lewisville data center during the following time frame:

12:00 am ET until 06:00 am ET on 06/14/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jun 14, 04:00 UTC

Estimated duration

6 hours

Posted on May 22, 2026 - 15:11 UTC

Non-Magensa Maintenance - Fiserv - Data Center Network WAN Software and Hardware Upgrades and Maintenance - 06/14/2026 - CHG002676305 Jun 14, 2026 04:00-09:00 UTC

Data Center Network WAN Software and Hardware Upgrades and Maintenance - 06/14/2026 - CHG002676305

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary Network WAN software or hardware maintenance in the Omaha networking hub during the following time frame:

12:00 am ET until 05:00 am ET on 06/14/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jun 14, 04:00 UTC

Estimated duration

5 hours

Posted on May 28, 2026 - 15:43 UTC

Non Magensa Maintenance - Fiserv - Data Center Network WAN Software and Hardware Upgrades and Maintenance - 06/14/2026 - CHG002780246 Jun 14, 2026 04:00-10:00 UTC

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary Network WAN software or hardware maintenance in the AWS - US - East/West networking hub during the following time frame:

12:00 am ET until 06:00 am ET on 06/14/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jun 14, 04:00 UTC

Estimated duration

6 hours

Posted on Jun 02, 2026 - 14:37 UTC

Non-Magensa Maintenance - Fiserv - Data Center Network Firewall Capacity Maintenance - 06/14/2026 – CHG002684566 Jun 14, 2026 04:00-10:00 UTC

Data Center Network Firewall Capacity Maintenance - 06/14/2026 – CHG002684566

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary Firewall capacity additions/decommissions in the Chandler data center during the following time frame:

12:00 am ET until 06:00 am ET on 06/14/2026

During the maintenance window, clients may experience intermittent impact during the first hour of the maintenance window.

Start time

Jun 14, 04:00 UTC

Estimated duration

6 hours

Posted on Jun 05, 2026 - 18:09 UTC

Non Magensa Maintenance - Fiserv - Data Center Network Software and Hardware Upgrades and Maintenance - 06/14/2026 – CHG002788887 Jun 14, 2026 04:00-10:00 UTC

Data Center Network Software and Hardware Upgrades and Maintenance - 06/14/2026 – CHG002788887

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network software or hardware upgrades and maintenance in the Chandler data center during the following time frame:

12:00 am ET until 06:00 am ET on 06/14/2026

During the maintenance window, clients will experience a brief service disruption to in-flight transactions.

Start time

Jun 14, 04:00 UTC

Estimated duration

6 hours

Posted on Jun 05, 2026 - 18:10 UTC

Non-Magensa Maintenance - Fiserv - Data Center Network Routing Maintenance - 06/14/2026 – CHG002743447 Jun 14, 2026 04:00-10:00 UTC

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network routing maintenance in the Lewisville data center during the following time frame:

12:00 am ET until 06:00 am ET on 06/14/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jun 14, 04:00 UTC

Estimated duration

6 hours

Components affected

NA - File Delivery (Maintenance) - St...

Posted on May 14, 2026 - 18:27 UTC

MagTek Network Maintenance Jun 14, 2026 14:00-22:00 UTC

In an effort to provide excellence in service, we will be performing scheduled maintenance on Sunday, June 14th, 2026 between the hours of 7:00 am to approximately 4:00 pm PT. During this time, the following services and resources will be unavailable: MagTek Website and Support Pages, RMS, RS2 Remote Services, and QwickCards.

We ask that you plan your workflows to accommodate this downtime. Please reach out to your representative with any questions.

Posted on Jun 11, 2026 - 15:35 UTC

Non-Magensa Maintenance - Fiserv - Data Center Network Firewall Capacity Maintenance - 06/27/2026 – CHG002574917 Jun 27, 2026 04:00-10:00 UTC

Data Center Network Firewall Capacity Maintenance - 06/27/2026 – CHG002574917

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary Firewall capacity additions/decommissions in the Omaha networking hub during the following time frame:

12:00 am ET until 06:00 am ET on 06/27/2026

During the maintenance window, clients may experience a brief service disruption to in-flight transactions between 01:45 am ET until 04:00 am ET.

Start time

Jun 27, 04:00 UTC

Estimated duration

6 hours

Posted on Jun 11, 2026 - 16:34 UTC
Jun 13, 2026

Unresolved incident: Non-Magensa Maintenance - Fiserv - Data Center Network Firewall Capacity Maintenance - 06/13/2026 – CHG002563333.

Jun 12, 2026
Completed - The scheduled maintenance has been completed.
Jun 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 04:00 UTC
Scheduled - Data Center Network Firewall Capacity Maintenance - 06/12/2026 – CHG002563333

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary Firewall capacity additions/decommissions in the Chandler networking hub during the following time frame:

12:00 am ET until 06:00 am ET on 06/12/2026

Between 01:00 am ET and 04:00 am ET, clients may experience a brief service disruption to in-flight transactions for approximately 2 minutes.

Start time

Jun 12, 04:00 UTC

Estimated duration

6 hours

Jun 11, 16:33 UTC
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026
Completed - The scheduled maintenance has been completed.
Jun 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 07:00 UTC
Scheduled - Server Infrastructure Maintenance - 06/07/2026 – CHG002773830

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary server infrastructure maintenance in the Omaha data center during the following time frame:

03:00 am ET until 07:00 am ET on 06/07/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jun 7, 07:00 UTC

Estimated duration

4 hours

Jun 2, 14:38 UTC
Completed - The scheduled maintenance has been completed.
Jun 7, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 05:00 UTC
Scheduled - Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network software or hardware upgrades and maintenance in the Johns Creek data center during the following time frame:

01:00 am ET until 06:00 am ET on 06/07/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jun 7, 05:00 UTC

Estimated duration

5 hours

May 22, 15:08 UTC
Completed - The scheduled maintenance has been completed.
Jun 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 04:01 UTC
Scheduled - Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network software or hardware upgrades and maintenance in the Chandler data center during the following time frame:

12:00 am ET until 06:00 am ET on 06/07/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jun 7, 04:00 UTC

Estimated duration

6 hours

Components affected

NA - Merchant Acquiring (Maintenance)...
NA - Merchant Acquiring (Maintenance)...
NA - Merchant Acquiring (Maintenance)...

May 14, 18:26 UTC
Completed - The scheduled maintenance has been completed.
Jun 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 04:00 UTC
Scheduled - Data Center Network Software and Hardware Upgrades and Maintenance - 06/07/2026 – CHG002760215

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network software or hardware upgrades and maintenance in the Chandler data center during the following time frame:

12:00 am ET until 06:00 am ET on 06/07/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

Jun 7, 04:00 UTC

Estimated duration

6 hours

May 22, 15:09 UTC
Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026
Completed - The scheduled maintenance has been completed.
May 31, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 04:00 UTC
Scheduled - Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network software or hardware upgrades and maintenance in the Chandler data center during the following time frame:

12:00 am ET until 06:00 am ET on 05/31/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

May 31, 04:00 UTC

Estimated duration

6 hours

May 22, 15:10 UTC
May 30, 2026

No incidents reported.