MagTek, Inc. and Magensa, LLC

All Systems Operational

About This Site

Welcome to the MagTek and Magensa Service Status Page. Below is a list of MagTek and Magensa Services and their real-time operational status. Please subscribe to this site using the "Subscribe to Updates" button in the upper right corner of this page. You can also bookmark this page.

MPPG (All versions) Operational
Decrypt v1 Operational
Decrypt v2 Operational
Decrypt and Forward (All versions) Operational
QwickPAY Mobile/Virtual Terminal Operational
Remote Services (RS2, RS3, RMS) Operational
www.MagTek.com Operational
www.Magensa.net Operational
www.QwickPAY.com Operational
Unigate Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Non-Magensa Maintenance - Fiserv - Cloud Foundry Maintenance - 05/22/2026 - CHG002733506 May 22, 2026 17:35 - May 25, 2026 02:35 UTC

Upcoming scheduled maintenance notice

Fiserv will be conducting Cloud Foundry maintenance in the Production environment during the following time frame:

11:00 pm ET on 05/22/2026 until 08:00 am ET on 05/25/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions. Clients should direct traffic to the DR environment at least 24hrs prior to the scheduled start time, and re-route post completion.

Start time

May 23, 03:00 UTC

Estimated duration

2 days and 9 hours

Components affected

NA - Merchant Acquiring (Maintenance)...
Posted on May 12, 2026 - 17:37 UTC

Non-Magensa Maintenance Data Center Network Software and Hardware Upgrades and Maintenance - 05/24/2026 – CHG002671663 May 24, 2026 04:00-10:00 UTC

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network software or hardware upgrades and maintenance in the Chicago Network Hub during the following time frame:

12:00 am ET until 06:00 am ET on 05/24/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

May 24, 04:00 UTC

Estimated duration

6 hours
Posted on May 05, 2026 - 17:38 UTC

Non-Magensa Maintenance Data Center Network Software and Hardware Upgrades and Maintenance - 05/27/2026 – CHG002682697 May 27, 2026 04:00-10:00 UTC

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network software or hardware upgrades and maintenance in the Chandler data center during the following time frame:

12:00 am ET until 06:00 am ET on 05/27/2026

During the maintenance window, clients may experience a brief service disruption to in-flight transactions.

Start time

May 27, 04:00 UTC

Estimated duration

6 hours
Posted on May 05, 2026 - 17:33 UTC

Non-Magensa Maintenance - Data Center Network Firewall Capacity Maintenance - 06/07/2026 – CHG002684566 Jun 7, 2026 04:00-10:00 UTC

Upcoming scheduled maintenance notice

Fiserv will be conducting necessary Firewall capacity additions/decommissions in the Chandler data center during the following time frame:

12:00 am ET until 06:00 am ET on 06/07/2026

During the maintenance window, clients may experience intermittent impact during the first hour of the maintenance window.
Posted on May 08, 2026 - 15:24 UTC
May 14, 2026

No incidents reported today.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Non-Magensa Maintenance Data Center Network Software and Hardware Upgrades and Maintenance - 05/10/2026 – CHG002629680
Completed - The scheduled maintenance has been completed.
May 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 04:00 UTC
Scheduled - Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network software or hardware upgrades and maintenance in the Johns Creek data center during the following time frame:

12:00 am ET until 06:00 am ET on 05/10/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time

May 10, 04:00 UTC

Estimated duration

6 hours
May 5, 17:34 UTC
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Non-Magensa Maintenance - Fiserv - Conduent Emergency Maintenance May 7, 2026
Completed - The scheduled maintenance has been completed.
May 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 02:00 UTC
Scheduled - Upcoming scheduled maintenance notice

HIGHLIGHT:
Conduent will be performing emergency maintenance on May 7, 2026, between the window of 10:00 PM EST – 2:00 AM EST. This will require a rolling restart of transaction servers which may have an impact to transactions for the following EBT programs: AL, MT, NJ, OH, OK, PA, and SC.


EFFECTIVE DATE(S):
Thursday May 7, 2026 10:00 PM – Friday May 8, 2026 2:00 AM


WHAT IS CHANGING?
A rolling restart of transaction servers will be initiated, which may have an impact to transactions for the following EBT programs: AL, MT, NJ, OH, OK, PA, and SC.
May 5, 22:18 UTC
May 6, 2026
Magensa service degradation
Resolved - Slow/Intermittent transaction processing. Impacted services: MPPG, Unigate, DAF, Decrypt

Network connections may have been delayed or rejected resulting in retries or failures (500 errors).
May 6, 02:00 UTC
May 5, 2026
Non-Magensa Maintenance - Data Center Network Software and Hardware Upgrades and Maintenance - 05/05/2026 – CHG002672016
Completed - The scheduled maintenance has been completed.
May 5, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 04:00 UTC
Scheduled - Magensa has been notified of upcoming Fiserv maintenance. Notification below:

Data Center Network Software and Hardware Upgrades and Maintenance - 05/05/2026 – CHG002672016
Upcoming scheduled maintenance notice

Fiserv will be conducting necessary network software or hardware upgrades and maintenance in the Omaha Data Center during the following time frame:

12:00 am ET until 06:00 am ET on 05/05/2026

During the maintenance window, clients may experience a brief disruption to in-flight transactions.

Start time
May 5, 04:00 UTC

Estimated duration
6 hours
Apr 16, 17:37 UTC
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

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