MagTek, Inc. and Magensa, LLC
All Systems Operational

About This Site

Welcome to the MagTek and Magensa Service Status Page. Below is a list of MagTek and Magensa Services and their real-time operational status. Please subscribe to this site using the "Subscribe to Updates" button in the upper right corner of this page. You can also bookmark this page.

MPPG Operational
Decrypt v1 Operational
Decrypt v2 Operational
Decrypt and Forward Operational
QwickPAY Mobile/Virtual Terminal Operational
Remote Services (RS2, RS3) Operational
www.MagTek.com Operational
www.Magensa.net Operational
www.QwickPAY.com Operational
QwickCards - Instant Issuance Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Resolved - Issues have been resolved and all systems are operating normally.
Sep 14, 00:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 13, 18:59 UTC
Investigating - Starting 11:32am (PT) we encountered a network issue which would intermittently affect inbound traffic to the following service endpoints
svc1.magensa.net
svc2.magensa.net
svc3.magensa.net
svc4.magensa.net
Remote Services (RS2/3)
TEConntect
Invoices.magensa.net

The issue was determined to be a failed Web Application Firewall which has been taken out of service. Traffic has returned to normal availability.
Sep 13, 18:58 UTC
Sep 13, 2021
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.