Magensa System Outage

Incident Report for Magensa

Resolved

This incident has been resolved.

Posted Feb 18, 2021 - 08:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 18, 2021 - 08:34 UTC

Update

We have identified a problem and restored service. However we will be doing some maintenance over the next 1-2 hours that may cause some intermittent disruptions or degraded performance.

Posted Feb 18, 2021 - 08:29 UTC

Investigating

We are currently experiencing an outage that is impacting availability and performance of several key systems. We will communicate updates as available.

Posted Feb 18, 2021 - 06:50 UTC

This incident affected: MPPG, Decrypt v1, Decrypt v2, Decrypt and Forward, QwickPAY Mobile/Virtual Terminal, and Remote Services (RS2, RS3).