Non-Magensa Notification: WorldPay Incident Communication

Incident Report for Magensa

Resolved

FYI: resolved:

Final
Incident #: INC0658940
Incident Start: 2026-09-21 07:12:00 UTC | 2026-09-21 03:12:00 EDT
Platform Affected: Integrated Payments - Express - Transaction processing
Issue: There was an incident which intermittently affected transaction processing on the Integrated Payments - Express platform.
Status: Final
Impact: Some transactions may have been declined.
Actions Taken to Restore Service: Worldpay technical resources resolved an internal issue to restore service. Worldpay teams will continue to monitor the environment for stability.
Incident Resolved: 2026-09-21 16:49:00 UTC | 2026-09-21 12:49:00 EDT
Worldpay Incident Communication Management
Global Command Center
Posted Sep 21, 2026 - 17:35 UTC

Monitoring

The following incident is being report by WorldPay for their Express payments transaction processing - possible declines:

Initial

Incident #: INC0658940

Incident Start: 2026-09-21 07:12:00 UTC | 2026-09-21 03:12:00 EDT

Platform Affected: Integrated Payments - Express - Transaction processing

Issue: There is an incident which is intermittently affecting transaction processing on the Integrated Payments - Express platform.

Status: Initial

Impact: Some transactions may be declined.

Actions Taken to Restore Service: Worldpay technical resources are working to identify and resolve the issue.

NEXT UPDATE : 2026-09-21 18:00:00 UTC | 2026-09-21 14:00:00 EDT

Worldpay Incident Communication Management
Global Command Center
Posted Sep 21, 2026 - 17:04 UTC
This incident affected: MPPG (All versions), Decrypt and Forward (All versions), and Unigate.